Level 2

Ohio Manager Certification

Ohio requires most foodservice establishments to have one person with a Food Manager Certification (formerly Level Two) on staff. 

Take Trust20’s interactive, online training and then schedule your Certified Food Protection Manager Exam to earn your Manager Certification in Ohio. The course includes supplemental materials that managers are required by the State of Ohio to review.

Black Globe Icon

English (Spanish coming soon)

Is the Manager Certification right for you?

Who is it for?

As of March 1, 2017, each risk level III and risk level IV foodservice operation and retail food establishment is required to have at least one employee on staff who has obtained a Manager Certification from an approved provider.

This individual must have supervisory and management responsibility and the authority to direct and control food preparation and service.

Certified managers may not be required to be present during all hours of operation, but you should verify this requirement with your local jurisdiction.

What does it feature?

Ohio Training course
Certification exam

Certification Details

Step 1

Create an Account

Once you have purchased your certification package, you will be able to log into your account and choose between starting your training or continuing on to our testing platform partner, Meazure Learning, to schedule your exam session.

You will also receive a confirmation email from Trust20 that contains your receipt and instructions for getting started on your course. You will also receive a few emails from Meazure Learning that cover important details about the exam process. 

You may schedule your exam at any time, but we strongly recommend that you complete your training before your testing session.

Step 2

Take Training + Review Course Supplement

Once you have logged into the training platform and selected your course, you will see four course "tasks" on the left side of the screen: the training modules, a course supplement, an attestation that you have read the course supplement, and the final assessment.

You must download the course supplement file and sign off that you have read it before you can take the final assessment and complete the training.

Step 3

Schedule Exam + Test Equipment

Once logged in, you can schedule your remotely proctored CFPM exam and test your equipment to ensure it is compatible with the proctoring system requirements.

You should log in to the Meazure testing platform prior to the day of your CFPM exam to test that your webcam, microphone, and operating system are compatible with the online proctoring system.

Step 4

Launch Exam

After scheduling your CFPM exam, you will see a countdown next to the exam title that will let you know when you are able to begin your testing session.

Once the countdown timer reaches “0,” you will see a “Launch Exam” button and must click on it to begin connecting to your remote proctor. You will not be able to access your CFPM exam without first connecting to a proctor who will secure your physical and virtual environments.

Step 5

Take Exam

There is a two hour time limit on the CFPM exam once you begin. If you do not pass your CFPM exam on the first attempt, you will need to purchase access to a new CFPM exam.

It is a closed-book testing session, and you must show a photo ID to the proctor prior to beginning the CFPM exam.

Our certification exam is ANAB-accredited and Ohio-approved

Trust20's online, remote-proctored Certified Food Protection Manager exam is accredited by the ANSI National Accreditation Board (ANAB) and Conference for Food Protection (CFP). This exam meets the requirements for food manager certification in most states, but please confirm your local requirements with the health department.

Trust20 is an ANAB-Accredited Provider Accreditation #9065
Who is the ANSI National Accreditation Board (ANAB)?

The ANSI National Accreditation Board, a wholly owned subsidiary of the American National Standards Institute, is a non-governmental organization that provides accreditation services to public- and private-sector organizations. They are the largest multi-disciplinary accreditation body in the western hemisphere.

Learn more about ANAB and why accreditation matters

Course Outline

This course is divided into ten sections and includes a PDF containing the supplemental materials that managers are required by the State of Ohio to review.
  • 1

    Importance of Food Safety

    Explains the consequences of a foodborne illness outbreak, how food becomes unsafe, and the government agencies that help to protect our food supply, consumers, and the foodservice industry as a whole.

  • 2

    Food Safety Threats: Contamination

    Discusses the types of contamination, allergens, deliberate contamination, and how to handle a foodborne illness outbreak.

  • 3

    Food Safety Threats: Food Handlers

    Explains how the personal hygiene, handwashing practices, and health of the food handlers in an establishment can impact the safety of the foods your business serves.

  • 4

    Food Safety Threats: Time-Temperature Abuse

    Provides key information about time and temperature controls, the foods that require time and temperature controls, the temperature danger zone, and how thermometers fit into your food safety strategies.

  • 5

    Purchasing, Receiving, Storage

    Discusses the best practices for purchasing, receiving, labeling, dating, and storing foods to maintain safe, high-quality ingredients in your establishment.

  • 6


    Explains the best practices for safely preparing foods, as well as thawing, cooling, and reheating foods.

  • 7


    Provides key information about holding foods with and without temperature controls, guidance for managing the kitchen and serving staff, and addressing special circumstances.

  • 8

    Safe Facilities

    Covers considerations for equipment selection and installation, pest management, and how to handle emergency situations.

  • 9

    Cleaning & Sanitizing

    Provides an overview of how to properly clean and sanitize food contact and non-food contact surfaces.

  • 10

    Food Safety Management

    Discusses key information about active managerial control, food safety management systems, and hazard control programs.

Impartiality Statement:

Trust20 understands and values the importance of impartiality in carrying out our certification activities. Trust20 has documented structures, policies, and procedures to manage conflicts of interest and ensures the objectivity of our certification activities. We identify and document any possibilities for conflicts of interest whether they arise from within or from the activities of related bodies. Trust20 will not provide certification to any body related to a conflict of interest.

Have any questions?

Visit Help Center
  • Q:

    What’s the difference between Level One and Level Two Certification in Ohio?

    Person-In-Charge, or Level One, Certification in Ohio requires candidates to complete a training course and a verbal or written exercise. Manager, or Level Two, Certification requires candidates to complete a training course and an approved certification exam.

    Both of Trust20’s Ohio-specific products are approved by the State of Ohio and contain supplemental materials that candidates are required to review. Learn more about the differences between Ohio's two food safety certifications on our blog.

  • Q:

    Do I need to submit any materials to the Ohio Department of Health?

    Yes. Once you have completed your course and passed your exam, you will need to email an application, the certificate of completion from your training, and proof that you have passed your certification exam to the Ohio Department of Health (foodsafety@odh.ohio.gov).
  • Q:

    Who developed Trust20’s training, and how do I know it will cover all the relevant information that I need?

    Trust20 partnered with instructional designers, food safety subject matter experts, and food industry professionals to create a course that adheres to the ADDIE Instructional Design Methodology. 

    Our training has also been reviewed by the Ohio Department of Health, and we are on their list of approved providers.

  • Q:

    What is Trust20’s refund and cancellation policy?

    All sales on Trust20’s products are final, non-transferable, and non-refundable. Access to your products is available for a year once purchased. The course is available for 60 days once you begin. You have two hours to complete your CFPM exam once you begin. There are no extensions to these terms.

  • Q:

    How are the questions formatted on the certification exam?

    All questions are multiple-choice.

  • Q:

    Do my credentials expire?

    Yes. Managers in Ohio must renew their credentials every five years.
  • Q:

    Does access to my training and exam expire?

    Access to your products is available for a year once purchased. The course is available for 60 days once you begin. You have two hours to complete your CFPM exam once you begin. There are no extensions to these terms.
  • Q:

    What languages are available?

    It is currently offered in English.

Level 2:

Manager Certification

State you work in