Food Allergy
Certificate Training

Trust20’s Food Allergy Certificate Training provides the foodservice industry with an interactive, online course essential to confidently meeting the needs of customers with food allergies and intolerances.

The course defines what a food allergy is and the primary foods that cause allergic reactions, how to read and understand food labels, identify the signs of an allergic reaction, and how to reduce the risk of causing an allergic reaction in a customer.

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English, Spanish

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Approx. 60-90 min

Why should I take an allergy awareness training course?

Impact
More than 31 million Americans suffer from food allergies.
impact

31M

Americans

Awareness
More than 50% of fatal allergic reactions occur outside the home.
awareness

More Than

50%

Continuing Education

Invest in yourself by learning information critical to leading a foodservice team. Allergen awareness training can help introduce you to new and valuable information while helping you get a continuing education unit!

Continuing Education

Preparedness
Every ten minutes, an allergic reaction sends three people to the emergency room.
preparedness

Every

10 Min

Customer Loyalty
Customers with allergies remember when a business looks after them. Whether you’re looking to increase your sales or customer retention, providing knowledgeable and compassionate service to people with allergies will help them trust you—and want to come back for more.
Loyal Customer

impact

31M

Americans

awareness

More Than

50%

Continuing Education

preparedness

Every

10 Min

Loyal Customer

Course & Assessment Details

12 Months of Access

12 Months of Access

You have 12 months from date of purchase to begin the course. The course expires 60 days after you begin. The course and assessment will both close once you pass.
Passing the Assessment

Passing the Assessment

Learners require a score of 80% to pass the assessment and receive a Food Allergy Certificate. The assessment allows two attempts. If you do not pass after the second attempt, you will need to purchase a new course.

Certification Expiration

Certificate Expiration

Trust20's Food Allergy Certificate is valid for three years unless superseded by local, regional, or state guidelines.

When you register, you will indicate your location and the Learning Management System will send you a reminder 30 days before your certificate expires.

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Invest in yourself

This program is approved for 1.5 continuing education hours for the American Culinary Federation and Association of Nutrition and Foodservice Professionals (approval #167669).

Course Outline

This course is divided into eight modules and a final assessment. You have two attempts to pass your assessment. The assessment consists of 30 questions, divided equally among the learning objectives. Once you begin your assessment, you have 60 minutes to complete it.

  • 1

    What & Why

    Introduces the definition of food allergies and intolerances and how they impact people.

  • 2

    Recognizing Symptoms

    Provides an overview of some of the major signs and symptoms associated with a food allergy and/or intolerance.

  • 3

    Emergency Response

    Discusses anaphylaxis and how to respond to an emergency related to a reaction from an allergy or intolerance.

  • 4

    Reading Food Labels

    Explains how the major allergens should appear on food labels, why they should be included, and unexpected places where allergens appear.

  • 5

    Food Delivery & Storage

    Provides an overview of how to prevent cross-contact in the delivery and storage of foods.

  • 6

    Communication

    Explains the best practices for communicating with customers and the kitchen when serving a customer with a known food allergy or intolerance.

  • 7

    Preparation to Service

    Discusses the responsibilities that each part of a foodservice establishment carries when it comes to protecting customers with food allergies and intolerances.

  • 8

    Proper Cleaning

    Provides an overview of the best practices for cleaning food-contact surfaces to prevent cross-contact.

Our food safety trainings are ANAB-accredited

Trust20's online, mobile-friendly Food Allergy Certificate Training is accredited by the ANSI National Accreditation Board (ANAB). This course meets the requirements for allergen awareness training in most states, but please confirm your local requirements with the health department.

ANAB
Trust20 is an ANAB-Accredited Provider Accreditation #9065
Who is the ANSI National Accreditation Board (ANAB)?

The ANSI National Accreditation Board, a wholly owned subsidiary of the American National Standards Institute, is a non-governmental organization that provides accreditation services to public- and private-sector organizations. They are the largest multi-disciplinary accreditation body in the western hemisphere.

Learn more about ANAB and why accreditation matters

Training your team?

Save 20% on 5 or more of the same ANAB-accredited courses from Trust20.

Looking to save time and money on training? Managers and operators like you can better retain staff, for longer, when you set your team up for success.

Ensure your staff can truly work as a team knowing they’re equipped with the same foodservice training essentials.

t20_teams

Have any questions?

Visit Help Center
  • Q:

    What is Trust20’s cancellation and refund policy?

    All sales on Trust20’s courses are final, non-transferable, and non-refundable.

    The Food Allergy Certificate Training is available for a year once purchased and 60 days once you begin the training. There are no extensions to these terms.

    The Trust20 Food Allergy Certificate Training (and its assessment) do not have an official prerequisite. It may be completed by anyone seeking knowledge of food allergy awareness.

  • Q:

    What is a passing score for the Food Allergy Certificate Training assessment?

    You will need an 80% to pass the assessment and receive your Trust20 Food Allergy Certificate.

  • Q:

    What browser should I use for my training?

    Our Learning Management System works best on Google Chrome. They do not support Safari, and some functionality may be limited on Microsoft Edge and Mozilla Firefox.

  • Q:

    What are the course requisites to earn a Food Allergy Certificate?

    In order to ensure that everyone receives the same instruction prior to completing the assessment, the following requisites were developed:

    • You must complete all the course activities to ensure you have received the intended instruction on each learning objective. Each module activity must be completed before you are allowed to move forward, and you cannot access the assessment until all activities have been completed. Previously completed content can be reviewed at any time until the assessment begins.

    • You must pass the course exam with an 80% or higher. You may take the assessment two times to achieve this score. If you do not pass, the course must be purchased again and reset from the beginning.

  • Q:

    How do I take the course on my mobile device?

    After purchasing a training, you will receive a welcome email that contains a link to the learning platform. If you attempt to log in to your training from a mobile device, you will receive a popup from our partner app, Go.Learn, prompting you to download the app. That means you’re in the right place!

    After you download the app, you will be taken to a simple welcome page that asks for your platform address. You will only need to enter this URL the first time you access the app.

    ‍The platform address is: learn.trust20.co

    After you input the platform address, you will be taken to Trust20’s sign-in page where you can use your email address and the password you created during checkout to access your course.

  • Q:

    What will I learn in this course?

    After completing this course, you will be able to:

    • Define a food allergy, identify items that can cause reactions, and explain the dangers of reactions.

    • Differentiate between an allergy and an intolerance and classify how symptoms would affect someone.

    • Define anaphylaxis, explain the importance of following emergency protocols, and practice the steps of the emergency response.

    • Discover allergens listed on food labels and identify potential risks in common items.

    • Explain how allergies can be introduced through food contact, select areas of improper storage and categorize acceptable and unacceptable deliveries.

    • Explain why communication is important to reducing risks and compare different ways to use communication to reduce risks.

    • Recognize how cross contact can occur in preparation and serving, identify areas where care should be taken to reduce risk, and compare responsibilities of staff members.

    • Explain the importance of proper cleaning and hygiene and identify proper cleaning methods.

  • Q:

    How much does the Food Allergy course and certificate cost?

    The course and certificate are $25.

  • Q:

    Are there requirements or qualifications to take the course and assessment?

    The Trust20 Food Allergy Certificate and Assessment do not have an official prerequisite. It may be completed by any individual seeking knowledge of food allergy awareness.

  • Q:

    Does the Trust20 Food Allergy Certificate Training expire?

    Yes. You have one year from the date of purchase to begin your course. Once you begin the course, you’ll have 60 days to complete the course and pass the assessment.

  • Q:

    Does the Trust20 Food Allergy Certificate Training have an exam?

    Yes, there is an assessment at the end of the course. Once you pass the assessment, you’ll be able to download your certificate directly from the site.

  • Q:

    Is the Trust20 Food Allergy Certificate Training available online, or do I have to take an in-person class?

    Trust20's Food Allergy Certificate Training is an online course that does not require any in-person attendance.

  • Q:

    I need a Food Allergy Certificate–how do I purchase the course and take the assessment?

    Visit the "Food Allergy Certificate Training" page, select the state you work in from the dropdown on the left, then select “Add to Cart.” Then complete the purchasing screen information. Once you purchase the course, you may begin the training. Once you complete the ten modules and pass the assessment, you will receive a Food Allergy Certificate.

  • Q:

    What are the purpose and objectives of the Trust20 Food Allergy Certificate Training?

    The training course exists to provide and assess an understanding of the fundamentals of food allergy and the methods to protect people with allergies from reactions. The course includes ten modules, including: What Are Food Allergies, Why Does Food Allergy Training Matter, Recognizing Symptoms, Anaphylactic Shock + Emergency Protocol, Methods of Preventing Reactions, Communication, Preparation, and Service/Delivery, as well as Cleaning and Preventing Cross-Contamination.

  • Q:

    How do I access my Food Allergy Certificate Training?

    After you purchase your course, you will receive an email with a direct link to training on the learning platform. Once you log in, select the Food Allergy Training from “My Courses.”

    You can also log in by going to login.trust20.co.

  • Q:

    How do I check my progress on my food allergy course?

    Log into your Trust20 account, select “Trust20 Food Allergy,” and view the progress information displayed next to your active course. A percentage of how much of the course has been completed will appear.

    Anyone who has completed the training through Trust20 is emailed their certificates upon completing a training course and passing the final assessment. Your certificate will also be available to download through the training portal.

  • Q:

    How do I properly refer to and use my Trust20 Food Allergy Certificate?

    You may refer to the certificate as a “Trust20 Food Allergy Certificate” or “Trust20 Illinois Food Allergy Certificate.” You may say you are a “Trust20 Food Allergy Certificate Recipient.”

    You and/or your managers may not say or imply that you are “certified,” “certificated,” “licensed,” “registered,” or “accredited” by the National Restaurant Association. Certificates may not be tampered with, and text or logos may not be added to them, without express written permission from the Association.

  • Q:

    What languages are available for the Trust20 Food Allergy Certificate Training?

    Trust20's Food Allergy Certificate Training (and its assessment) is available in English and Spanish.

  • Q:

    How do I print my certificate?

    Anyone who has completed a training through Trust20 and has a current certificate can download or print a certificate. Log on to your account, select the Certificates tab, and choose "Download Certificate" to print. You can also request a certificate be mailed to you for a $10 fee.

  • Q:

    How many times can I attempt the Trust20 Food Allergy assessment?

    The assessment allows two attempts. If you do not pass after the second attempt, you will need to purchase a new course. The course and assessment will both close once you pass.

  • Q:

    When will I receive my Trust20 Food Allergy assessment results?

    Online assessment results are available immediately once you have completed it. You have two attempts to pass the assessment. Upon receiving a passing score, you can then print your certificate.

    If you have any questions about your assessment score, please contact Trust20 Support.

  • Q:

    How do I know if my course is expiring?

    You will receive two emails prior to course expiration. The first notice will be sent 14 days before the course expires. The final notice will be issued three days before the course expires. Someone who has been assigned the course will receive a notice 30 days before the course expires. Customers who purchase multiple seats for their employees may check the status of employee certificates by logging into their admin profile in the Learning Management System. There will be a report that will outline unassigned and assigned courses that are going to expire.

  • Q:

    What do I do if I lose my certificate?

    If you lose or misplace your certificate, you may log into your account to print a copy of the certificate.

  • Q:

    What information do you collect and how do you use it?

    We collect your name, email address, phone number, address, and payment information. That information is treated as confidential and not disclosed to parties other than the individuals providing it (you) or the certificate issuer (Trust20).

  • Q:

    How are complaints related to assessments or certificates resolved?

    Our team will work promptly (within up to 45 calendar days) to resolve any complaints. You can submit complaints through THIS LINK.

  • Q:

    How do I appeal the certificate decision on my Food Allergy Certificate Training?

    You can appeal the certificate decision on your Food Allergy Certificate Training by submitting a written request through THIS LINK.

    Trust20 will review your appeal and resolve your request within up to 45 calendar days.

  • Q:

    Does Trust20's Food Allergy Certificate Training count towards continuing education units (CEUs)?

    Yes, this program is approved for 1.5 continuing education hours for the American Culinary Federation and Association of Nutrition and Foodservice Professionals (approval #167669).

  • Q:

    How can my employer verify my certificate status with Trust20?

    Employers should submit a support ticket through Trust20's Help Center specifically requesting person verification. This ticket should include your full name and Unique ID (listed on the certificate you received upon passing your assessment.) Verification requests will be processed within 48 hours during our support team’s business hours (9am-7pm EST Monday-Friday).

  • Q:

    Is Trust20 comparable to ServSafe or 360training/Learn2Serve?

    Trust20's products have been accredited by the ANSI National Accreditation Board and therefore adhere to the same standards as ServSafe and Learn2Serve. Our products are accepted by most states that have requirements around training and certification, but you should always check with your employer and/or local health department prior to making a purchase.

Reviews from our customers

peeking-woman
"This is the first time I’ve ever taken an allergy training and I’m so glad I did. It was so helpful to learn on how I can actually take action in my business to keep everyone safe"
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Wisconsin Learner
The Trust20 Allergen Training brought the information to life. I feel so much more knowledgeable about this critical topic.”
testimonial-profile-pic
Florida Learner

Food Allergy Certificate Training

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course DOES NOT meet the requirements for food allergy training in Massachusetts.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

This ANAB-accredited course can help Persons-In-Charge meet the requirement to ensure employees are trained in food allergy awareness. Please check with your local health department before purchasing.

$25.00

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