Create a culture of food safety among your staff and confidently protect your customers and business from the dangers of a foodborne illness outbreak with Trust20 products. Trust20's Food Manager program offers you an exceptional level of flexibility so you can choose the path to food safety expertise that is right for you.

Please note: Trust20 is seeking accreditation for our Food Manager Certificate Training and our Certified Food Protection Manager (CFPM) exam.

While you may purchase the course today, Trust20’s Food Manager Certificate Training DOES NOT meet any state certification requirements. If you are interested in taking your CFPM exam while not accredited, please reach out to admin@trust20.co.

This training DOES NOT result in a certification, nor does it guarantee you will pass a CFPM exam. It is not yet accredited, therefore, cannot serve as proof of training to meet local requirements.

Food Manager Online Training

Food Manager

Online Training

Purchase

$90.00

English (Spanish coming soon!)

Stressed about your test? While this course has been developed independently of any and all CFPM exams, you may use this training to prepare and study for the exam experience. This training DOES NOT result in a certification nor does it guarantee you will pass a CFPM exam. It is not yet accredited, therefore cannot serve as proof of training to meet local requirements.

$90.00

Purchase

24/7 access to 10 online modules
Learning Assessment
Interactive Scenarios
Flash Cards
ANAB-accredited Online Exam (1 Attempt)

Take the course:

Learn what you need to know from 10 interactive modules and take the practice exam as many times as you’d like.

1

The training course has ten, interactive modules as well as additional, downloadable resources for you to review at any time.
2

If you have purchased access to a Food Manager Training, you can either access the course from your confirmation email or by logging into your account on the Trust20 Learning Management System HERE.

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What does ANAB mean?

ANAB stands for the “ANSI National Accreditation Board.” The ANSI National Accreditation Board is a wholly owned subsidiary of the American National Standards Institute (ANSI) that provides accreditation services and training to public- and private-sector organizations, serving the global marketplace. They are the largest accreditation body in North America. We are providing services under an accreditation issued by the ANSI National Accreditation Board (ANAB).
What is Trust20’s refund and cancellation policy?

All sales on Trust20’s courses are final, non-transferable, and non-refundable. The Food Manager course is available for a year once purchased and 60 days once you begin the training. There are no extensions to these terms.
What does the Food Manager Certificate Training cover?
The content of this training is divided into the following 10 topics:
- Importance of Food Safety
- Food Safety Threats - Contamination
- Food Safety Threats - Food Handlers
- Food Safety Threats - Time-Temperature Abuse
- Purchasing, Receiving, and Storage
- Preparation
- Service
- Safe Facilities
- Cleaning & Sanitizing
- Food Safety Management
Does my Food Manager Certificate Training expire?

Yes. An unused training is valid for one year from the date of purchase. Once you begin your training, you must complete it within 90 days. You will not be able to access the course once it has expired. The training is nonrefundable, and the expiration dates cannot be extended.
How are the questions formatted on the learning assessment?

All questions are multiple choice.
Will I receive a notice before my training expires?

Yes. You will receive an email 90 days before your training expires.
What languages are available for Trust20’s Food Manager Certificate Training?

It is currently offered in English. Spanish will be available soon.
What are the requisites to earn a Certificate of Completion for the Food Manager Training?
In order to ensure that all learners receive the same instruction prior to completing the assessment the following requisites were developed:
- Learners must complete all the course activities to ensure they have received the intended instruction on each learning objective. Each module activity must be completed before you are allowed to move forward and you cannot access the exam until all activities have been completed. Previously completed content can be reviewed at any time until the assessment begins.
Learners must pass the course assessment with a 75% or higher (60 out of 80 questions) before they can receive their Certificate of Completion.
What does it mean to have a Certificate of Completion from Trust20’s Food Manager Training? How do I properly refer to and use my certificate?

You may refer to the certificate as a “Certificate of Completion” from Trust20’s Food Protection Manager Program. “Recipient of a Certificate of Completion from Trust20.”

Unless you and/or your managers have passed a Certified Food Protection Manager Exam as well, you may not say or imply that you are “certified,” “certificated,” “licensed,” “registered,” or “accredited.” Certificates may not be tampered with, and text or logos may not be added to them, without express written permission from Trust20.
Are there prerequisites to taking the Trust20 Food Manager Certificate Training?

No, Trust20’s Food Manager Program is available to any person who wants to deepen their knowledge of food safety.
Who developed Trust20’s training and how do I know it will cover all the relevant information that I need?

Trust20 partnered with instructional designers, food safety subject matter experts, and food industry professionals to create a course that adheres to the ADDIE Instructional Design Methodology. We conduct bi-annual revisions and iterations of the training with input from an Advisory Council of experts from across industries.
What information do you collect and how do you use it?

We collect your name, email address, phone number, address, and payment information. That information is treated as confidential and not disclosed to parties other than the individuals providing it (you) or the certificate issuer (Trust20).
How are complaints related to assessments or certificates resolved?

Our team will work promptly (within 30 calendar days) to resolve any complaints. You can submit complaints through THIS LINK.
Is Trust20's Food Manager Certificate Training the equivalent of a Certified Food Protection Manager Exam?

No, the food manager training is designed to provide learners with a comprehensive food safety education in order to pursue a food service management role. You must pass a food safety certification examination from an accredited certification program recognized by the Conference for Food Protection (CFP) in order to become a Certified Food Protection Manager.
What is the purpose of the Food Manager Certificate Training?

This course aims to provide comprehensive education to any learner with a base knowledge of the food service industry interested in a food service management role. This further education aims to ensure they are safe and knowledgeable enough to prevent harm to customers, co-workers, and themselves.
What are the learning outcomes and goals for Trust20's Food Manager Certificate Training?
Upon successful completion of this course, the learner will be able to:
- Identify the consequences of foodborne outbreaks, how they occur, and steps to take in the event of occurrence.
- Recognize food contaminants, including the Big 6, and identify how to handle outbreaks in the event of contamination.
- Identify common food allergens and the steps to safely store allergens and serve customers with allergies and intolerances.
- Identify best practices for personal hygiene as it applies to food service workers, steps to take as a manager when one of your employees is ill, and proper handwashing guidelines.
- Identify the Temperature Danger Zone, why it's important, and best practices regarding time-temperature safety.
- Identify best practices when purchasing, receiving, and storing food service items.
- Identify best practices in all steps of the food preparation process and when serving vulnerable groups.
- Recognize best practices when holding food at temperature for service and serving ready-to-eat foods.
- Identify the steps to maintaining a safe food service facility as well as best practices for emergency situations.
- Identify best practices for cleaning an establishment as they apply to food safety.
- Identify good management practices as they regard setting up an establishment for food safety.
What equipment do I need to take the training?

This certificate program is provided in an asynchronous eLearning format. This means that learners will need access to a computer, laptop, tablet, phone, or otherwise internet-connected device.
How do I appeal the certificate decision on my Food Manager Certificate Training?

You can appeal the certificate decision on your Food Manager Certificate Training by submitting a written request through THIS LINK.

Trust20 will review your appeal and resolve your request within 30 calendar days.
How many attempts do I have to pass my Learner Assessment in the Food Manager Certificate Training?

You have one attempt to pass your Learner Assessment. If you do not pass with a score of 75% or higher (60 out of 80 questions), you will need to contact Trust20 Support to purchase a new course and have it added to your account.

Food Manager Online Exam

Food Manager

Online Exam

$90.00

English (Spanish coming soon!)

If you are interested in taking your CFPM exam while we seek accreditation, please reach out to admin@trust20.co. Taking this exam before we are accredited WILL NOT result in you receiving credentials as a Certified Food Protection Manager.

$90.00

24/7 access to 10 online modules
Learning Assessment
Interactive Scenarios
Flash Cards
Online Exam (1 Attempt)
Online Remote Proctor (Fee Included)

Take the exam:

Prepare for your exam session by testing that your device is compatible with the online proctoring platform before your schedule appointment, and be sure to get a good night's sleep the night before you take the exam.

1

Schedule an exam session with an online proctor. You may schedule your exam during the registration process or any time after, however you must schedule it at least 72 hours prior to the date you’d like to take the test.
2

You should log in to the testing platform prior to the day of your exam to test that your webcam, microphone, and operating system are compatible with the online proctoring system.
3

It is a closed book exam, and you must show a photo ID to the proctor prior to beginning the exam.
4

You will have one, 2-hour attempt to pass your exam.

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What is an online proctored exam?

Learners who wish to become Certified Food Protection Managers are required to complete their exams under the supervision of a proctor to ensure there is no cheating. The online proctored exam allows learners to take their assessment from the comfort of their preferred location with a remote proctor monitoring their progress.
What does ANAB mean?

ANAB stands for the “ANSI National Accreditation Board.” The ANSI National Accreditation Board is a wholly owned subsidiary of the American National Standards Institute (ANSI) that provides accreditation services and training to public- and private-sector organizations, serving the global marketplace. They are the largest accreditation body in North America. We are providing services under an accreditation issued by the ANSI National Accreditation Board (ANAB).
What is Trust20’s refund and cancellation policy?

All sales on Trust20’s courses are final, non-transferable, and non-refundable. The Food Manager course is available for a year once purchased and 60 days once you begin the training. There are no extensions to these terms.
Does my Food Manager Exam expire?

Yes. An unused exam is valid for one year from the date of purchase. Once you begin your exam, you have two hours to complete it. You will not be able to access the exam once it has expired. The training and exam are nonrefundable, and the expiration dates cannot be extended.
How are the questions formatted on the certification exam?

All questions are multiple choice.
What languages are available for Trust20’s Food Manager Exam?

It is currently offered in English. Spanish will be available soon.
Are there prerequisites to taking the Trust20 Food Manager Exam?

No, Trust20’s Food Manager Program is available to any person who wants to deepen their knowledge of food safety.
What information do you collect and how do you use it?

We collect your name, email address, phone number, address, and payment information. That information is treated as confidential and not disclosed to parties other than the individuals providing it (you) or the certificate issuer (Trust20).
How are complaints related to exams resolved?

Our team will work promptly (within 30 calendar days) to resolve any complaints. You can submit complaints through THIS LINK.
What is covered in the Food Manager Exam?
The exam questions have been developed from a blueprint that maps out seven high-level topics that food managers must know. The domains include:
- Training
- Food Safety Management Systems
- Cleaning & Sanitation
- Facilities & Infrastructure
- Personnel Health & Hygiene
- Environmental Controls
- Legal & Regulatory Compliance
When will I find out if I’ve passed my exam?

Upon completion of your exam, you will receive an email with your results within 24 hours.
What happens if I fail my exam?

If you do not pass your exam, you will need to purchase a new exam in order to retest. You are allowed to take the exam twice within 30 days. If you don’t pass on the second attempt, you must wait 60 days before taking the exam again. You may only attempt the exam four times within a 12-month period. All exams and retests must be overseen by an approved Trust20 remote proctor.

After your exam has been graded, you will be able to log into the testing platform to review what questions you got wrong so that you know what topics you may need to review before scheduling your next exam attempt.
How do I obtain certification as a Certified Food Protection Manager?

You must pass a food safety certification examination from an accredited certification program recognized by the Conference for Food Protection (CFP) in order to become a Certified Food Protection Manager. These credentials shall be valid for no more than five (5) years. Further requirements for certification may vary by employer, state, and local jurisdictions.
How do I renew my credentials as a Certified Food Protection Manager?

You must pass a new food safety certification examination from an accredited certification program recognized by the Conference for Food Protection (CFP) in order to renew your credentials.

IMPARTIALITY STATEMENT:

Trust20 understands and values the importance of impartiality in carrying out our certification and training activities. Trust20 has documented structures, policies, and procedures to manage conflicts of interest and ensures the objectivity of our certification and training activities. We identify and document any possibilities for conflicts of interest whether they arise from within or from the activities of related bodies. Trust20 will not provide certification to any body related to a conflict of interest.

Food Manager Program

Food Manager Online Training

Food Manager

Online Training

$90.00

$90.00

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Food Manager Online Exam

Food Manager

Online Exam

$90.00

$90.00

module_1685546127299

Food Manager Program